Services Available

We offer a range of services and products aimed at keeping your pet well. Our aim is to provide you with all the help and advice you need for a healthy, happy pet.

Ambulance

If it is difficult for you to bring your pet to the St. Anne’s Road surgery for an operation then we can arrange collection and return.

Behaviour clinics

Our qualified veterinary nurses offer free advice clinics for puppies and for dogs with noise phobia and separation anxiety. For more complicated behavioural cases we can arrange referral to local trusted specialists.

Bereavement support service

The loss of a pet can bring a range of unexpected emotions. Our vets, nurses and reception staff are available to provide support and advice when required. Please contact us if you have recently suffered a loss and need a friendly ear. Alternatively the Blue Cross run their own bereavement service where you can speak to a friendly ear on 0800 096 6606.

Cardiology specialist service

We have regular clinics for our patients with heart disease held at our St. Anne's Road surgery. Our vet Gemma Hopkins holds the RCVS Certificate in Veterinary Cardiology and  is happy to see any patients with Cardio-respiratory disease for further investigation and treatment advice. Please ask your vet if a referral to Gemma is appropriate for your pet.

Client Education Evenings

At St. Anne's we are committed to sharing our expertise with pet owners and helping them to keep their pets healthy for a long and happy life together. We hold regular informal educational evenings at our St Anne's Road surgery. Click here to see the full list of events and don't forget to call us on 01323 640011 to book your free place.

Eye Examinations

At St Anne's we are well equipped to provide detailed ophthalmic examinations and invetigations. One of our senior vets, Hetty Pullan will see cases at our St Anne's Road surgery and will examine your pets eyes using direct and indirect ophthalmoscopy, slit lamp bio-microscopy and digital tonometry. Again, ask your attending vet whether a referral to Hetty would be appropriate in your case.

Health care products

Our dispensaries stock a wide range of products that we believe will keep your pet in the best possible health throughout its life.

Identification tags

Pet i.d. tags can be ordered at any of our branches. It is a legal requirement for dogs to carry a visible form of identification.

Lifeplans

We aim to provide a framework of veterinary nurse and veterinary surgeon consultations throughout the stages of a healthy dog’s life in order to inform, advise and encourage owners to maintain their pet’s physical and social well being. There is always an appointment for you whatever the need. Our nurses are trained to help you keep your pet healthy and most of the Lifeplan clinics are free, so please telephone us whatever the need. We believe that a healthy pet is a happy pet and more fun to own.

Microchipping

We recommend the Tracer Advance permanent microchip identification system to help ease the worry of your pet being lost or stolen. Microchip identification is a requirement for pet passports and from April 2016 it became a legal requirement to have a dog microchipped and owner details registered.

My Visiting Vet

Our mobile veterinary service allows you access to our veterinary care in your own home at an affordable price. For the best value home visit service terms apply so get in touch as soon as possible. Click here for further information.

Nurse clinics

In addition to our Lifeplan consultations, our qualified nurses also have appointments available for many tasks including nail clipping, post operative checks and assistance with medication.

Orthopaedic specialist service

For more complex bone and joint surgery or investigation of lameness we work closely with Coast Veterinary Referrals. Rob Rayward and Lucy Goddard offer clients an on-site specialist veterinary orthopaedic service.

Pet accessories

A selection of good quality collars, leads, pet carriers and other products are stocked or can be ordered for next day delivery. We also stock some great toys which are safe for your pets.

Pet care

Leaflets are available in the waiting room and a trained member of staff is always on hand to deal with any questions you may have.

Pet Health Plan

The St. Anne’s Pet Healthcare Plan offers essential veterinary care at a reduced price. In return for a monthly fee collected by direct debit, pet owners could save up to 35% off the costs of routine veterinary treatments like vaccinations and parasite treatments. click here to find out more.

Pet foods

We stock a wide range of pet food that we believe will keep your pet in the best possible health throughout its life. Our staff are trained to advise you on the most appropriate food for your pet. We are happy to deliver your food, or you can collect from any of the branch surgeries. Delivery of food or medication costing over £35 is free!

Pet passports

Our Veterinary surgeons are suitably qualified to complete all required documentation if you plan to travel abroad with your pets.

Puppy Pre-School

Fun early training classes for new run by our qualified Veterinary nurses. Click here to find out more.

St. Anne’s slimmers

Managing a weight problem in your pet can be challenging. Our qualified veterinary nurses are here to help. All our surgeries have ‘walk-on’ scales that are always available and easily accessed. If you wish to weigh your pet, please call in to any of our surgeries during opening hours and our staff will be happy to help. You do not need an appointment for this free service. If you are serious about weight loss in your pet, the best results are always achieved by using our St Anne's Slimmers service - click here to find out more.