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First and foremost we are open as usual. Your pet’s health and that of our staff are of utmost importance. In order to continue providing the usual level of care for our patients we would ask that you observe a few simple measures in order to help us reduce the risk of spreading.
- If you are unwell, have recently returned from a high risk area or recently been in contact with someone showing signs of the illness then please avoid entering the practice. If you are not able to ask someone else to bring your pet in for you then please wait in the car and phone reception to let them know you are here and we will arrange for a nurse to come and collect your pet from you.
- To reduce the number of clients in the waiting room we would ask that your pet is only accompanied by one person wherever possible and that you do not turn up too far ahead of your appointment time. If you would prefer to wait in the car then please just let reception know that you are here and which car park you are in and we will call you in for your appointment. There is currently hand sanitiser in reception so please use this as soon as you enter the premises.
- Following WHO guidelines we would encourage clients to pay by card rather than cash.
- As a point of interest, you may have read about a dog in Hong Kong recently testing positive for Coronavirus. It is not at all unusual for dogs and cats to contract coronavirus infections, but the forms of coronavirus that affect them do not present any risk to people. The dog in Hong Kong did test positive for the new Covid-19 virus, but there is no evidence at all to suggest that dogs or cats can transmit this new form of coronavirus, either to other animals or to people.
Thank you for your cooperation at this time and please keep an eye on our Facebook page for more updates
The St Anne’s Team